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We received the following as an email from a customer who had read our DVD glossary - it shows the lighter side of the DVD debate! If you have comments please do email us them - Customer Comment

Dear DVD and Media

I have just looked at your DVD glossary and had to smile to myself about some of you comments but found them interesting and helpful

I am of the age when i can remember buying my first video machine from Comits at just over £850 and went mad at finding you could buy a pack of three blank cassettes for £60 what an offer. (offer of the year) now five branded ones for £3.50 in Tesco's.

Yes and as for Betamax and VHS i can remember that as well (or am i supposed to say my dad told me about them) or the first video camera's yes i was one of the first again to own one of these fine machine's as well and yes it only weighed 12 Kilo's.

Again like a mug and liking to be one of the first to buy new things i purchased this Christmas a DVD recorder the Panasonic DMR-E30 (lead me into a mine field comes to mind).

Firstly I am told use Panasonic DVD's but you try to buy them at a good price no way, so you start trying other DVD's. So at first you just go out and buy different brands of DVD to try £70 to £80 later you think there must be a better way.

I have purchased your trial pack after I found you and now have a list of what will work and what will not in this machine.

There, your age and experience has got you were you wanted to get to in the end (I thought) WRONG. I purchased 4 x 25 packs of Bulkpaq because the sample i had worked fine but found when they arrived 2 packs worked and the other two did not, they had different batch marks on them but thank god you have a good returns policy

So now I am ready to record all those videos onto DVD's and away I go and start recording but then it all starts again they will not work on other DVD's players yes I did try 3 other machines and yes I did finish them off. Back to the manual yet again and find the words "will work in some DVD players" can i win (no)

Now to the DVD debate bit, i believe that DVD ram will be used to record programs that you only want to watch once and them record over them and DVD-R will be for the programs you want to keep I think there is a place for both

I thought that you also might want to know you comment that Ram gives you 4 hours recording mine give me 12 hours on a two sided DVD RAM 9.4gb. You also commented that the DVD recorders cost around £740 mine was £449 then you comment that you can buy a DVD player for just over £100 well I hired a car for a week and they offered me a DVD player for £51 including delivery (and it works) will they be in my cornflakes next month?

Well back to DVD's i decided to R.F.M again (read the flipping manual) and found a list that said DVD's that work in this machine, there was listed DVD-R great i thought then i read the list that would not work in my machine and there it said in full view Some DVD-R would not work on some other players including some Panasonic players, were is a man supposed to do.

To finish i must comment that i spoke to a member of your staff the other day and was surprised to find he was human and polite.

Regards

A happy customer

Below are some useful links: -

Should you wish to see the up to date full DVD FAQ please click here you will be taken to dvddemystified.com where the industry FAQ resides.

Digital Digest - DVD Video resource

The DVD Forum - News, Technology and Manufacturers information

Cnet.com - Technology and events news, DVD section

And of course DVDR Media